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Courtney Newman flips the script and interviews Nick on one of EMS leadership’s hardest skills: communication. They unpack trust, timing, feedback, conflict, gossip, written...
Today’s episode is about Crew Resource Management (CRM). Lt. Nate Perkins of Burlington Fire and Helicopter Pilot Matt Benoit of the U.S. Army join...
Courtney Tomaino is a state-level administrator and a current NREMT Paramedic. She has served in volunteer and paid EMS services in capacities ranging from...